Terms of Service
Last updated: 2025
Introduction
Welcome to Directoru at directoru.club. These Terms of Service govern your access to and use of our director training platform. By accessing any part of our site or enrolling in any of our offerings, you agree to these terms.
Contact Information
Address: 301 Front Street West, Toronto, ON M5V 2T6, Canada
Phone: +14165850831
Business ID: 872109863
For inquiries or assistance, please contact us.
Scope of Services
Directoru offers three categories of offerings:
Training Services
This includes live workshops, seminars, and coaching sessions provided by qualified instructors. Sessions may be in person or online.
Digital Products
This includes downloadable materials, online courses, and other informational resources accessible via our platform.
Physical Goods
This includes any merchandise or printed materials offered through our site.
Guidelines for Cancellations and Scheduling
Training Services
You may request to reschedule a session up to 7 days before the scheduled start. Requests made less than 7 days in advance may not be accommodated due to instructor availability.
If you cannot attend, please notify us promptly to arrange a new date. In rare cases, some specialized sessions may be nonrefundable due to venue costs and material preparation. Such nonrefundable offerings will be clearly marked at the time of purchase.
Digital Products
Due to immediate access upon purchase, digital products are generally nonrefundable. Please review previews and descriptions carefully before downloading.
Physical Goods
You may ship back items in unused condition within 30 days of receipt. Shipping costs for returns are your responsibility unless the item is defective or damaged.
Refund Policy
Approved refund requests are processed within 14 days of approval. Refunds will be issued to the original payment method used at purchase. Refunds will cover the purchase price and any applicable taxes.
Defective or damaged physical goods are eligible for replacement or a refund. Please provide photographic evidence of any defects when submitting a request.
Rescheduling Credits
In the event of cancellations by Directoru, you will receive full credit toward the rescheduled date or an alternative offering of equal value.
Modifications to Terms
Directoru reserves the right to update these terms at any time. Changes take effect upon posting the revised version at directoru.club.